Service Contract
CARS PROTECTION PLUS
Extended Service Contracts (ESC)
An Extended Service Contract (ESC) helps cover certain repair costs after the factory warranty ends. It’s designed to protect you from unexpected mechanical breakdown expenses and give you more confidence in long-term ownership.
WHAT IS AN EXTENDED SERVICE CONTRACT (ESC)?
An Extended Service Contract (sometimes called a “service contract” or “extended warranty”) is coverage you can purchase to help with certain repair costs if your vehicle has a covered mechanical breakdown after the factory warranty period.
Important: Coverage, benefits, limits, exclusions, and deductibles vary by plan and contract. Always refer to your contract for exact details.
WHY BUY AN ESC?
WHY CARS PROTECTION PLUS?
- Fully insured vehicle service contract provider
- Serving customers since 1998
- Over 1 million customers served
- A+ rating with the Better Business Bureau (BBB)
- Contracts are underwritten and insured by Dealer’s Assurance Company
CARS Protection Plus offers multiple coverage families and levels so customers can choose a plan that matches their vehicle, driving habits, and budget.
PLAN FAMILIES & COVERAGE LEVELS
Below is a simplified overview. Your exact coverage is determined by the specific contract you select.
- Level 1: Power Train Coverage (including Electric & Hybrid) + 24-Hour Roadside Assistance
- Level 2: Enhanced Power Train + Fuel, Suspension, Steering, Brake, Electrical & A/C
- Level 3: Original factory-equipped mechanical & electrical components (exclusionary)
- Wrap: Covers original factory-equipped mechanical & electrical components (unless specifically excluded)
- Level 1: Power Train Coverage (including Electric & Hybrid) + 24-Hour Roadside Assistance
- Level 2: Enhanced Power Train + Fuel, Suspension, Steering, Brake, Electrical & A/C
- Level 3: Original factory-equipped mechanical & electrical components (exclusionary)
- Wrap: Covers original factory-equipped mechanical & electrical components (except listed exclusions)
- Level 1: Power & Drive Train + towing reimbursement
- Level 2: Adds systems like suspension, steering, engine cooling, braking, basic electrical
- Level 3: Enhanced specialty coverage incl. A/C, electrical & engine cooling + 24-hour roadside
- Level 4: Comprehensive coverage except items listed under exclusions
- Power Train Basic
- Value Limited
- Value Plus
- Onyx Plus
- Ultimate Value
Coverage under your specific contract may vary. See your contract for specific coverage details and Terms & Conditions.
COVERAGE COMPARISON CHARTS
The following information reflects the most recent version of CARS Protection Plus coverage comparisons. Coverage under your specific contract may vary. See your contract for specific coverage details and your Terms & Conditions.
PLEASE REFER TO YOUR SPECIFIC CONTRACT’S TERMS AND CONDITIONS FOR ALL COVERAGES, CLAIMS PROCEDURE, AND OTHER TERMS AND CONDITIONS. THE TERMS AND CONDITIONS OF YOUR SPECIFIC CONTRACT, INCLUDING STATE SPECIFIC TERMS AND CONDITIONS, IF ANY, SUPERSEDE THIS WEBSITE’S TERMS AND CONDITIONS.
Value Protect Comparison Power Train Basic • Value Limited • Value Plus • Independent Plus • Onyx Plus • Ultimate Value
ADDITIONAL COVERAGE OPTIONS
COMMON BENEFITS (PLAN-DEPENDENT)
Many CARS Protection Plus plans include added convenience benefits (availability and limits vary by plan/level), such as:
- 24-hour roadside assistance (where included)
- Towing reimbursement (where included)
- Rental benefits (where included)
If your contract includes roadside assistance, service is accessed by calling 800-418-9836.
HOW CLAIMS WORK
Claims and coverage decisions are governed by the language of the service contract. Requirements may include diagnosis and documentation from the repair facility.